A direct request path for the ScaleBridger app. Start in the app when you can, or submit the account email here if you cannot access it.
Signed-in path
Account access remains active until terminal deletion execution completes. Cannot sign in? Use the web request. The stable reference is for support and cannot reveal request status. If the signed-in app issued a private status code, use the separate lookup below. For help, contact support with the request reference.
Web request
Use the email associated with your ScaleBridger account. This creates a provisional request; it does not confirm your identity or authorize deletion.
Return path
The private status code is separate from the stable request reference. It reveals only a coarse lifecycle state and should be kept private. Invalid, changed, and unknown status codes all return the same unavailable result.
Private status lookup
Paste the private status code issued by the signed-in app. A request reference alone cannot reveal status.
A web submission records a pending request and returns a stable, persisted request reference.
The public receipt does not confirm that an account exists, confirm identity, authorize deletion, or start the provisional processing period.
Open account supportAfter signed-in identity confirmation, the request enters a provisional processing period. The request may be cancelled while its current status still permits cancellation.
Account access remains active while the request is pending or confirmed. Access is revoked only if terminal deletion execution completes.
Open account supportAt terminal completion, the current workflow deactivates active organization memberships, revokes membership access links, refresh credentials, and stored delegated-authorization credentials, removes saved user preferences tied to that identity, and anonymizes and deactivates the primary account identity.
A completed request means this documented identity-and-access cleanup finished. It does not claim erasure from every workspace record, backup, connected service, processor, or third party.
Open account supportWorkspace or billing responsibility, financial records, legal or security retention needs, disputes, missing identity records, or cross-system dependencies may block or delay completion.
Business records, audit evidence, financial records, and client-controlled workspace records may remain when retention or shared-estate responsibilities require them.
A stable request reference cannot reveal status. A separately issued private status code can be pasted into the status lookup on this page and returns only a coarse lifecycle state. This resource does not currently send automatic completion notifications.
Contact support with the stable request reference if you need help. Do not include the private status code in a support message.
Open account support