Find the right support path

For sign-in, invitation, or account-access help, use the ScaleBridger contact form and choose Existing Client Support. Include the account email and a concise description of what happened.

Do not include authentication information in the message.

Use the direct account deletion resource to submit a pending request and receive a stable request reference. A generic inquiry is not the canonical deletion path.

The stable request reference cannot reveal status. If the signed-in app issued a separate private status code, paste it only into the status form on the direct account deletion resource. The site does not currently send automatic completion notifications.

For help with a request, include its stable reference. Do not include authentication information or the private status code.

Review the Privacy Policy for the categories of information ScaleBridger handles and the choices available to you.

If the request concerns a specific workspace, identify that workspace in the support message so the request can be routed correctly.

For website issues, service questions, or an existing engagement, use the contact form. Describe the page or feature, what you expected, and what occurred.

Include only the information needed to understand the request.